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Where are your knives made?

Our knives are crafted by one of the last remaining knifemakers in Sheffield, UK - the historic heart of the cutlery and knife industry.

What steel do you use?

Stainless steel was invented in Sheffield, so we use SF-100 high carbon stainless steel, named after the knife industrialist Samuel Fox. This gives the knives both a super sharp edge and great rust resistance. The steel is salvaged from a scrap yard making the blade almost entirely waste.

What are the handles made out of?

The handles are made out of plastic heading to landfill. As a result, every handle has a different texture and pattern, telling a different story. No two handles are ever the same.

How are you able to price your knives so reasonably?

We want to make beautiful knives accessible for the home cook. We work towards a tighter margin because we are passionate about creating quality products at a more affordable price point.

Do you still sell knives in batches?

Yes. We now have a standard range purchase whenever, but on top of this we will still be releasing limited edition batches every few months - sign up to our emails for all updates.

How do I care for my knife?

Inside each knife box we have a section on knife care, detailing the do's and don'ts for caring for your blade.

How do I sharpen my blade?

We recommend using a Japanese whetstone to sharpen your blade - a 1000/3000 or 1000/6000 combination stone from Shapton, King or Naniwa is a great choice. 

Do all handles look differently?

Yes, whilst all handles have the same plastic 'recipe' going into them, they are all unique to each other. You will be the only one with that exact type of handle in the world!

What comes in each box?

In each box you will find a chefs recipe booklet, knife care instructions, a penny for good luck, a sticker and your knife! It is said to be bad lack when giving someone a knife so we give a penny to bring good luck.

Do you work with different illustrators?

Yes! Every batch we work with a different artist to tell the story of that batch. So far we've worked with Jack Fletcher (Batch 1), Darren Shaddick (Batch 2), Tess Smith-Roberts (Batch 3), Hel Covell (Batch 4) and Jordan Awan. If you are interested in working with us, please get in touch.


What delivery service do you use?

We are working with DHL UK deliveries and Royal Mail for International.

Do you deliver everywhere?

Yes! We deliver everywhere. If we are missing a country, just let us know and we'll update the system.

How long will it take for my goods to arrive?

Please see specific production delivery information on the product page. Kitchen knives take 7 working days to make and will arrive next day delivery in the UK. International varies depending on country and can take up to 3 weeks. Check your inbox regularly for updates on tracking information.

Are my goods tracked?

Yes, all knives are tracked. When you order is confirmed you will recieve a confirmation email with your tracking code. If there are any problems with delivery please get in touch with us directly.

How do I get my tracking code?

This will go out to you in a confirmation email following your purchase. 

Do you use environmentally friendly packaging?

Yes. All our packaging is 100% recycled material and it's all 100% recyclable.


What is our address?

Our head office is: Allday, 10B Stamford Works, Dalston, London, UK, N16 8JH.

Do you accept returns?

Yes, we accept returns within 7 days of delivery, if the knife hasn't been used. 

Do I have to pay for the return of my goods?

Because we are a small business, we kindly ask you to pay for tracked postage of your returns. Please send the tracking code to us directly. 

What happens if my knife arrives and it's damaged?

We check all the knives thoroughly before sending them to you. But if there are any damages to your knife, please get in touch with us within the first 24 hours and we can help.


Conran Shop London

55 Marylebone High St, London W1U 5HS.

Conran Shop Japan

3-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Shinjuku Park Tower 3rd and 4th floor.

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Online only.